NFT FAQ

How do I redeem my NFT?
Your package will contain a collectible card which has a unique QR code. Scanning this code will allow you to claim your NFT. This is a one-time use code - be careful of displaying this anywhere (ex: social media) until it is redeemed.

I scanned the QR code but it is not showing up in my account / wallet
Sometimes it may take a few hours for the blockchain to update. If it takes longer than that, please reach out to contact@thehollowsquad.com

Which blockchain is the NFT on?
NFTs are minted on the Polygon blockchain.

Can I move the NFT to my own wallet or another marketplace like OpenSea?
Yes, instructions will available soon.

What if I have other issues?
Please reach out to contact@thehollowsquad.com